Shipping, Returns & Refunds

Shipping Details
We are based in Hamilton and can courier to anywhere in New Zealand and Australia (excluding to PO Boxes).

New Zealand

Orders are sent via Post Haste Couriers or New Zealand Post Couriers and you can expect your order to arrive within 3 – 8 working days (please add an extra 2-3 days for rural delivery). You will be sent an email with tracking details as soon as your order is packed.

Australia

Shipping untracked & tracked may take 10-25 working days.

Returns & Refunds

If you are not happy with your purchase, provided the goods are unopened and unused you may return them for a refund or exchange within 7 days of receiving your order.

Please note postage costs will not be refunded for the initial order or costs incurred returning the item to us.

If the goods are faulty or were sent to you in error we will reimburse you for any postage costs you incur returning the item/s back to us.

Without exception, we will not accept returns on open or used items, unless the item is faulty.

If you are unhappy with your order, please contact us.

We want you to love your Little Honey glow!